Indy Cleans Privacy Policy

Effective Date: March 15, 2025

At Indy Cleans, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services, which include:

  • Standard Cleaning

  • Deep Cleaning

  • Move-Out / Move-In Cleaning

  • Hourly Cleaning

  • Short Term Rental Cleaning

Please read this policy carefully to understand our views and practices regarding your personal data.


1. Information We Collect

We collect personal information that you provide directly to us when you:

  • Book a service

  • Contact us via our website, phone, or email

  • Subscribe to our newsletters

  • Leave a review or complete a survey

The information we collect may include:

  • Full name

  • Phone number

  • Email address

  • Home or property address

  • Payment details (processed securely through third-party providers)

  • Special cleaning instructions or preferences

  • Details related to your bookings and service history


2. How We Use Your Information

We use the information we collect to:

  • Provide and manage the cleaning services you request

  • Communicate with you about your bookings

  • Send confirmations, reminders, and updates

  • Improve our services and customer support

  • Process payments securely

  • Send promotional content and newsletters (with your consent)

  • Comply with legal obligations


3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Trusted partners who help us deliver services (e.g., scheduling platforms, payment processors)

  • Legal Authorities: If required to comply with laws or respond to lawful requests

  • Business Transfers: In connection with a merger, acquisition, or sale of assets


4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free.


5. Your Data Rights

You may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data, subject to legal or operational retention requirements

  • Opt-out of marketing communications

To exercise any of these rights, please contact us at [Insert Contact Email].


6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to:

  • Enhance your browsing experience

  • Analyze site traffic and usage patterns

  • Provide personalized content and advertisements

You can control cookie settings through your browser preferences.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.


8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.


10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Indy Cleans
Email: indycleans317@gmail.com
Phone: +13174268300
Website: indycleans.com

Sign up for a deep clean or recurring service to receive $50 off your first appointment!

Please use the code ‘INTRO’ at checkout in order to receive the discount.